At Lebsaty, we strive to provide you with the best shopping experience. We understand that sometimes you may need to exchange an item for a different size or style. Please read our refund and exchange policy carefully before making a purchase.
Only exchanges are allowed within 14 days from the date of purchase. After this period, we cannot process any exchanges.
To be eligible for an exchange, the item must be unused, unworn, and in the same condition as when it was received. It should also be in its original packaging with all tags attached.
The customer is responsible for the shipping costs associated with returning the item for exchange.
We will only process exchanges for the same item in a different size or color, subject to availability. If the desired item is out of stock, we will provide you with store credit or a suitable alternative.
Please note that we do not offer refunds for any purchases.
We encourage you to carefully review your order before completing the payment to ensure the correct size, color, and style.
If you have any concerns about an item, please contact our customer support team before making a purchase. We will be happy to assist you with any questions or provide additional information.
How to Request an Exchange:
To request an exchange, please contact our customer support team at Lebsaty@gmail.com within 14 days of the purchase date.
Provide your order number, the item you wish to exchange, and the reason for the exchange.
Our customer support team will guide you through the exchange process and provide you with the necessary instructions for returning the item.
Please note that we reserve the right to reject any exchanges that do not meet the above-mentioned criteria.
For any further questions or assistance regarding our refund and exchange policy, please contact our customer support team. We are here to ensure your satisfaction and provide a seamless shopping experience.
Thank you for shopping at Lebsaty